Last Updated: 5th February 2024

Thank you for choosing The Bloom Room Townsville for your floral needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or engage with our services.

1. Information We Collect:

We may collect personal information such as:

– Contact information (name, email address, phone number)
– Shipping and billing address
– Payment details
– Order history
– IP address and device information

2. How We Use Your Information:

We use your personal information for the following purposes:

– Processing and fulfilling your orders
– Communicating with you regarding your order
– Providing customer support
– Sending updates and promotional materials with your consent
– Analysing website performance and improving user experience
– Complying with legal obligations

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

4. Cookies:

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

5. Data Security:

We implement security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices:

You have the right to:

– Access and update your personal information
– Opt-out of promotional communications
– Request the deletion of your account

To exercise these rights, please contact us at orders@thebloomroomtsv.com

8. Changes to the Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the last update will be modified accordingly.

9. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at:

The Bloom Room Townsville
orders@thebloomroomtsv.com

(07) 4729 0992

By using our website and services, you consent to the terms outlined in this Privacy Policy.

Lets say I do - to the flowers

Please fill out your detalils below & our florist will contact you shortly!

lets book in